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About us

Interpreting Services Compliant with U.S. Standards

Based in Florida, we deliver scalable and professional interpretation across the U.S., powered by certified interpreters, rigorous training, and full compliance with HIPAA and confidentiality protocols.

Interpreting
Solutions
for Scalable
Operations

We help BPOs and contact centers deliver better outcomes through certified, audit-ready interpreting solutions. Aligned with U.S. regulatory standards, our interpreters operate under strict protocols to ensure clarity, confidentiality, and a consistently excellent customer experience.

Our Operating model

1

Industry-Focused Recruiting

Selection based on language proficiency and industry exposure

2

Training & Education

Structured training on industry communication protocols

3

Dedicated Teams

Resources aligned with your volume and schedule

4

Supervision & QA

Team leaders monitor performance and consistency

5

Operational Support

Feedback loops and continuous improvement

This is an outsourcing model, not a marketplace or on-demand service.

Our interpreters
make the difference

Qualified interpreters with certified experience.
Every interpreter in our network meets strict qualification standards
to ensure quality and compliance.

  • Global network of qualified OPI/VRI interpreters in various industries.
  • Staff with more than 2 years of experience, signed policy agreement and proof of language proficiency.
  • 40 hours of training in ethical codes for legal and medical interpreters.
  • Validation of experience and training for various industries and languages.
  • Partnerships with academic institutions that provide specialized interpreters.

  • OPI, VRI interpretation in 300 languages for medical, business, legal and other uses.
  • Interpreters certified at ILR Level 3 or equivalent C1/C2 of the CEFR.
  • Rigorous culturally sensitive assessment and training process.
  • Accurate and effective interpretation in critical medical consultations, business negotiations or legal proceedings.

  • Highly trained and certified HIPAA compliant interpreters.
  • Privacy, security and protection of patient information guaranteed.
  • Confidentiality and trust between healthcare providers and patients.

  • Comprehensive confidentiality, transparency and integrity agreement signed by all our interpreters.
  • Mandatory compliance with strict protocols and principles.
  • Protection of integrity throughout the interpretation process.
  • High reliability between clients and interpreters.
  • Interpretation services with high ethical standards in the industry.

Why Organizations Work with Elite Language Services

Elite Language Services supports organizations operating in regulated and high-accountability environments. Our operational structure combines certified interpreters, internal quality assurance processes, and executive oversight to ensure consistent service performance and compliance with U.S. operational standards.

Executive Oversight

Elite Language Services operates with direct executive oversight to ensure accountability, compliance, and long-term operational excellence. Executive leadership is actively involved in strategic decisions, partnerships, and service quality across regulated industries.

Franco Burneo

Chief Executive Officer

For strategic partnerships, institutional agreements, or executive-level matters.

franco.burneo@elite-ls.com

Capability Statement

Access our full capability statement for enterprise and procurement teams.

Let's Talk About Your Language Operations

Whether you operate in healthcare, BPO, immigration services, or contact centers, we can help you build a reliable and compliant language support operation.